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Dana Michael Hagood currently works as the Executive Director of Human Resources – Region Operations for USAA and is responsible for coordinating the Human Resources function for the Colorado Springs campus (workforce of approximately 1,800+ employees). He joined USAA in 1991. Dana has an extensive HR background to include: Recruitment/sourcing, Employee Relations and Conflict Resolution, Leadership, Diversity & Inclusion, Performance & Change Management, Compensation, Training and Benefits/Payroll administration. He is also a Culture Shaping Facilitator. He earned a Bachelor of Arts Degree in Communications from the University of Northern Colorado in 1981. He also currently holds the Senior Human Resources Professional (SPHR) designation. He has worked in the banking, aerospace, insurance and financial services industries. Dana is married, is the proud father of 6 children and equally proud of his 6 grandchildren.
